Cisco CP-840-PH-DCHR Desktop Charger
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Model: CP-840-PH-DCHR
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Description:
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Price: USDLast Update:
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The Cisco Wireless Phone 800 Series is designed to provide enterprise-grade Voice over IP (VoIP) capabilities through robust, handheld wireless devices. These smartphones are engineered to support mobility-based productivity across demanding professional environments such as healthcare, manufacturing, and retail. By integrating seamlessly with existing network infrastructures, these devices allow teams to collaborate securely and access critical information while on the move.
The series is built to function as a versatile application platform, supporting third-party software that helps streamline workflows in high-pressure settings. With a focus on security and reliability, the 800 Series ensures that voice communications remain protected through advanced encryption standards. Whether managed through Cisco Unified Communications Manager or Webex Calling, these phones provide a familiar and efficient communication experience for enterprise users.
Product overview
The Cisco Wireless Phone 800 Series consists of two primary models, the 840 and the 860, along with their respective "S" variants which include integrated barcode scanners. The 840 model is designed for general enterprise use, offering a balance of performance and durability. In contrast, the 860 model features a more ruggedized design, specifically built to withstand harsher conditions, including exposure to dust and water.
Both models run on the Android operating system, allowing administrators to deploy and manage productivity applications via Cisco Meraki System Manager or other third-party Enterprise Mobility Management (EMM) solutions. The devices come pre-loaded with collaboration tools like Cisco Webex Teams and are certified for Google Mobility Services, ensuring broad compatibility with modern Android applications. By combining the familiarity of a smartphone interface with the specialized requirements of enterprise telephony, the 800 Series provides a comprehensive solution for mobile workforce communication.
Features and benefits
- Android Operating System: Provides a familiar interface and allows administrators to centrally manage and deploy productivity applications.
- Ruggedized Durability: Both models meet MIL-SPEC 810G standards for drop protection, while the 860 model carries an IP68 rating for superior resistance to dust and water.
- Hot-Swappable Battery (860): Enables users to replace batteries in the field without powering down the device, ensuring continuous uptime.
- Integrated Barcode Scanner: Available on the 840S and 860S models, facilitating efficient data capture for retail, healthcare, and logistics workflows.
- Enterprise-Grade Security: Utilizes AES encryption to ensure secure voice-over-Wi-Fi communication.
- Flexible Call Control: Fully compatible with Cisco Unified Communications Manager and Webex Calling, supporting standard features like call park, transfer, and conferencing.
- Advanced Hardware: Equipped with high-resolution cameras, multi-touch displays, and powerful processors to handle demanding enterprise applications.
- Broad Connectivity: Supports dual-band Wi-Fi (2.4 and 5 GHz) and Bluetooth for reliable wireless integration.
Cisco Wireless Phones 840 and 860 deliver enterprise-grade voice over IP via wireless smartphones to enable mobility-based productivity.
Product overview
The Cisco Wireless Phone 800 Series delivers enterprise-grade voice over IP via wireless, handheld devices. The Cisco Wireless Phones provide an application platform that enables third-party applications in a variety of enterprise environments, including healthcare, retail, and manufacturing. These environments require a device that can withstand abuse, while simultaneously enabling users to access information and collaborate quickly and securely with other team members. Cisco Wireless Phones deliver security with AES encryption that ensures secure voice-over-Wi-Fi functionality.
The 800 series phones are built to leverage either Cisco Unified Communications Manager or Webex Calling for call control. Users can take advantage of common enterprise voice features like conference, transfer, and call park. Administrators will relish the ability to manage productivity-enhancing applications through Cisco Meraki System Manager Enterprise Mobility Management (EMM) or alternately through other third-party EMM providers. Users will achieve new levels of success through collaboration applications like Cisco Webex Teams, which is included in the phones.
The 800 series phones are certified for Google Mobility Services and have undergone stringent testing to ensure application compatibility for Android. Like other smart phone hardware and operating systems in the market, third party application compatibility and support is the responsibility of third party application providers.
Features and benefits
Table 1 outlines some of the key features and benefits of the Cisco Wireless 800 Series Phones.
Table 1.Features and benefits
| Feature |
Benefit |
| Android Operating System |
Enables administrators to control and manage applications deployed to the phones to enable employee productivity |
| MIL SPEC 810G |
Withstands drops to deliver peace of mind and investment protection |
| IP68 rated hardware (860) |
Provides ruggedized hardware that withstands dust and water damage in harsh environments |
| Hot-swappable battery (860) |
Facilitates users to swap batteries in the field without a device restart, providing 100% device uptime |
| Barcode scanner (optional) |
Supports various retail, healthcare, and manufacturing use cases that require barcode scanning |
Licensing
The Cisco Wireless Phone 840 and 860 require an Enhanced User Connect License (UCL) or a Cisco Unified Workspace License (UWL) in order to register to Cisco Unified Communications Manager.
Product specifications
Table 2 shows the detailed hardware features of the Cisco Wireless Phone 860 and 860S.
Table 2.Hardware features
| Hardware feature |
Cisco Wireless Phone 860 (CP-860) |
| Weight |
204g, 214g (scanner) |
| Dimensions |
153 x 76 x 12 mm |
| Battery |
●Hot-swappable, 3000 mAh
●Battery life: Up to 12 hours in call, up to 120 hours idle
●Charging times when connected to wall power: 3.5 hours for the phone with battery, 3.5 hours for the standalone battery (charging times may vary based on overall battery health and the number of full discharge cycles)
|
| Input power |
100 to 240 VAC, ~0.5A, and 50 to 60 Hz AC adapters (by geographical region) |
| Processor |
1.8/2.2 GHz Octa-core, 64-bit processor |
| Camera |
13 MP rear with flash, 8 MP front |
| Memory |
4 GB |
| Storage |
64 GB |
| Antenna Type |
Dipole (On-Board) |
| Antenna Gain |
●2.4G: 0.6 dBi
●5G: 0.8 dBi
|
| Frequency Band (MHz) |
●2.4G: 2412.0 - 2472.0
●5G: 5150.0 - 5250.0, 5250.0 - 5350.0, 5470.0 - 5725.0, 5745.0 - 5825.0
|
| Radio frequency standards |
2.4 and 5 GHz; 802.11 a/b/g/n/d/h/i/k/r/u/ac |
| Bluetooth |
5.0 LE |
| Display |
5.2-inch 1080x1920, Gorilla glass multi-touch screen |
| Buttons |
Power, Action, volume up/down, 2 user-programmable |
| Operating temperature |
32 to 104° F (0 to 40° C) |
| Storage temperature |
-22 to 140° F (-30 to 60° C) |
| Relative humidity |
10% to 95% (noncondensing) |
| Interfaces |
USB-C, 3.5 mm audio, NFC (ISO 14443, Tag Types 1-5), fingerprint scanner |
| Sensors |
●Accelerometer
●Gyroscope
●Magnetometer (compass)
●ALS/proximity
|
| Durability |
Ingress Protection Standard IP68 – protects against dust ingress Waterproof – survives water submersion of more than 1 meter for 30+ minutes MIL-STD-810G drop testing - survives 78 1.8 meter drops onto a steel plate |
Table 3 shows the detailed hardware features of the Cisco Wireless Phone 840 and 840S.
Table 3.Hardware features
| Hardware Feature |
Cisco Wireless Phone 840 (CP-840) |
| Weight |
180g, 200g (scanner) |
| Dimensions |
133 x 66 x 13 mm |
| Battery |
●Swappable, 3040 mAh
●Battery life: Up to 17 hours in call, up to 168 hours idles
●Charging times when connected to wall power: 3.5 hours for the phone with battery, 3.5 hours for the standalone battery (charging times may vary based on overall battery health and the number of full discharge cycles)
|
| Input power |
100 to 240 VAC, ~0.5A, and 50 to 60 Hz AC adapters (by geographical region) |
| Processor |
1.8 GHz Octa-core, 64-bit processor |
| Camera |
8 MP rear with flash, 2 MP front |
| Memory |
3 GB |
| Storage |
32 GB |
| Antenna Type |
Dipole (On-Board) |
| Antenna Gain |
2.4G: 1.7 dBi 5G: 1.8 dBi |
| Frequency Band (MHz) |
2.4G: 2412.0 - 2472.0 5G: 5150.0 - 5250.0, 5250.0 - 5350.0, 5470.0 - 5725.0, 5745.0 - 5825.0 |
| Radio frequency standards |
2.4 and 5 GHz; 802.11 a/b/g/n/d/h/i/k/r/u/ac |
| Bluetooth |
4.2 |
| Display |
4.0-inch 800x480, Dragontrail glass multi-touch screen |
| Buttons |
Power, Action, volume up/down, 2 user-programmable |
| Operating temperature |
14 to 122° F (-10 to 50° C) |
| Storage temperature |
-40 to 178° F (-40 to 70° C) |
| Relative humidity |
10% to 95% (noncondensing) |
| Interfaces |
USB-C, 3.5 mm audio, NFC (ISO 14443, Tag Types 1-5) |
| Sensors |
●Accelerometer
●Gyroscope
●Magnetometer (compass)
●ALS/proximity
|
| Durability |
Ingress Protection Standard IP65 – protects against dust ingress Water-resistant – resists water splashed on device MIL-STD-810G drop testing – survives multiple 1.8 meter drops onto a steel plate |
Table 4 shows the software features for the Cisco Wireless Phone 800 Series.
Table 4.Software Features
| Software Feature |
Details |
| Calling Features |
+Dialing Adjustable ringing and volume levels Adjustable display brightness and timeout Audible and vibrating ringers Auto Answer Automatic keypad lock Auto-detection of headset and auto-answer from headset (BT) Call forward Call forward notification Callback Call history lists Call park Call Recording (CUCM) Call reject Call timer Call waiting Caller ID Corporate directory Conference Do Not Disturb (DND) Extension Mobility Extension Mobility Cross Cluster Failover, Fallback, Redundancy, Resiliency Forced authorization and client matter codes G.711u, G.711a, G.722, G.729a, and OPUS Codecs Hold/Resume Hunt group login/logout Hotelling - login/logout (Webex Calling) Immediate divert Location Awareness and Reporting Merge Multiple Lines Music On Hold (MoH, non-multicast) Message Waiting Indication (MWI) Mute Redial Network profile support via EMM/MDM Shared Lines Support for Mutual-auth TLS Configuration Management (EMM Alternative) Synchronization of Contacts Through CUCM Iterative contact search Network Hold Noise Cancellation Pre-dialing before sending Personal directory Time and date display Phone app Reset and Restart through CUCM SIP Digest Authentication SIP Using TCP Speed Dial (on-phone configuration) Transfer: Announced, Blind Visual Voicemail |
| Codecs |
●Opus
●G.711a, G.711u
●G.722
●G.729a
|
| Protocol |
Session Initiation Protocol (SIP) |
| Call Control |
Cisco Unified Communications Manager 11.5(1)SU8, 12.5(1)SU3, 14.0(1) Webex Calling with version 1.6 firmware or later |
| Security Features |
WPA2-Personal, WPA2-Enterprise with 802.1X (EAP-TLS, PEAP and EAP-TTLS) with Opportunistic Key Caching (OKC), Cisco Client Key Management (CCKM) and 802.11r (Fast Transition) Secure Real-Time Transport Protocol, PCI Compliance |
| Configuration Options |
●Manual or Dynamic Host Configuration Protocol (DHCP)
●Support for online firmware upgrades using Trivial File Transfer Protocol (TFTP)
●Domain Name Service (DNS)
●Simple Network Time Protocol (SNTP)
●Lightweight Directory Access Protocol (LDAP)
●XML and XHTML
|
| Application Platform |
●CP-840/CP-840S: Android OS 10
●CP-860/CP-860S: Android OS 13
|
| Barcode |
Barcode scanner and configuration application for devices configured with barcode scanner hardware (840S and 860S) |
| Battery Life |
Provides details including current charge level, health and number of charge cycles completed |
| Buttons |
Hardware button action customization |
| Call Quality |
Provides Wi-Fi access metrics and preference options |
| Cisco Phone |
Native dialer application that registers to Cisco Unified Communications Manager for calling purposes |
| Custom Settings |
Device customization options that can be configured by a user or administrator |
| Emergency |
Configuration and calling for emergency situations |
| Logging |
Management of diagnostic information by the system administrator |
| Push-To-Talk (PTT) |
Provides PTT radio multicast communication when configured via the appropriate multicast address for broadcast traffic |
| System Updater |
Enables phone firmware updates |
| Web API |
Application developer interface for external services and integration with XML applications |
| User Localization |
Danish, Dutch, English (UK), English (US), Finnish, French (Canada), French (France), German, Hungarian, Italian, Norwegian, Portuguese (Brazilian), Spanish (Spain), Spanish (Columbia), Portuguese (Portugal), Slovenian, Russian, Swedish |
| Geographic Availability |
Albania Australia Austria Brazil Belgium Bosnia and Herzegovina Botswana Bulgaria Canada Cyprus Czech Republic Denmark Egypt Estonia Finland France Germany Gibraltar Greece Greenland Hong Kong Hungary Iceland Ireland Italy Japan Latvia Liechtenstein Lithuania Luxembourg Malta Mexico Monaco Montenegro Netherlands New Zealand North Macedonia Norway Oman Poland Portugal Qatar Romania Saudi Arabia Singapore Slovakia Slovenia Spain Sweden Switzerland United Arab Emirates United Kingdom United States |
Wireless Features
The Cisco Wireless Phones support a multitude of wireless features including frequencies, channels and IEEE protocols. The details of wireless support are documented in the deployment guide.
Compliance Details
Table 5 shows the compliance details for the Cisco Wireless Phone 800 Series.
Table 5.Compliance Details
| Category |
Details |
| Compliance Markings |
CE Markings per directives 2014/30/EU and 2014/35/EU and 2014/53/EU |
| Safety |
ANSI/UL 62368-1-2019 CAN/CSA C22.2 No. 62368-1:19 EN 62368-1:2014, EN 62368-1:2014/AC:2015 EN 62368-1: 2014 +A11: 2017 IEC 62368-1:2014 AS/NZS 62368.1:2018 IEC 60529 (IP 54) |
| Electromagnetic Compatibility and Electromagnetic Interference (EMC/EMI) |
47 CFR Part 15 Class B ICES-003 Class B EN 55035:2017 AS/NZS CISPR 35:2016 CISPR 35:2016 VCCI Class B EN 61000-3-2:2006, EN 61000-3-2:2006/A1:2009, EN 61000-3-2:2006/A2:2009 EN 61000-3-2:2014 EN 61000-3-3:2008 EN 61000-3-3:2013 EN 55035:2017 EN 61000-6-1:2007 EN 61000-6-3:2007, EN 61000-6-3:2007/A1:2011/AC:2012, EN 61000-6-3:2007/A1:2011 EN 300 386 V1.6.1 IEC 60601-1-2 |
| Telecom |
FCC Part 68 (CFR) (HAC) NZ PTC 220 DR AS/ACIF S004 and AS/ACIF S040 (Australia) TIA 810-B and TIA 920-A Canada-CS-03-HAC |
| Radio |
Maximum EIRP for Mexico:
●CP-840/CP-840S:
◦2.4G: 19.09 dBm ◦5G: 16.94 dBm
●CP-860/CP-860S:
◦2.4G: 18.96 dBm ◦5G: 19.02 dBm USA: FCC Part 15.247 (2.4 GHz), FCC Part 15.407 (5 GHz), and FCC Part 2 Canada: RSS-210 Japan: ARIB STD-T66 (2.4 GHz), ARIB STD-T70, and T71 (4.9/5 GHz) ETSI:
●EN 300 328 v2.2.2;
●EN 301 893 v2.1.1
●EN 300 330 v2.1.1;
●EN 300 440 v2.2.1
AS/NZS 4268:2017 A1 Singapore: IMDA TS SRD Hong Kong: HKTA1039 |
| RF Exposure |
OET-65C (01-01) ANSI C95.1 (91) RSS-102 ACA Radio Communications (Electromagnetic Radiation – Human Exposure) Standard 2003 EN 50360:2017 ETSI: EN 301 489-1
●EN 301 489-3
●EN 301 489-17
|
Ordering information
Cisco Wireless Phones and accessories can be ordered through certified Cisco partners. For more information about ordering and product configuration, partners can visit the Cisco Ordering Home Page or visit the Partner Phone Ordering Guide.
The Cisco Wireless Phone 840 and 840S is sold as a phone and battery only, or as a phone, battery and charger bundle.
Table 6 shows the power options for the Cisco Wireless Phone 840 and 840S.
Table 6.Cisco Wireless Phone 840 power options
| Category |
Details |
| Power |
The 840 is a mobile device that requires a charged battery in order to operate. The phone can be charged with the USB-C charger and cable that are supplied with the bundle or with one of the stand-alone desktop chargers. Both the USB-C charger and the desktop chargers can be ordered individually. The single-unit phone and battery desktop chargers are sold without a power supply. Partners should order a desktop charger and a corresponding power supply for the appropriate region. The multi-charger ships with a charger. Example: To charge a single phone in a desktop charger, order the CP-840-PH-DCHR= and one of the following power supplies:
●CP-840-DCHR-PS-AU=
●CP-840-DCHR-PS-EU=
●CP-840-DCHR-PS-NA=
|
The Cisco Wireless Phone 860 and 860S is sold as a phone and battery only, or as a phone, battery and charger bundle.
Table 7 shows the power options for the Cisco Wireless Phone 860 and 860S.
Table 7.Cisco Wireless Phone 860 power options
| Category |
Details |
| Power |
The 860 is a mobile device that requires a charged battery in order to operate. The phone can be charged with the USB-C charger and cable that are supplied with the bundle or with one of the stand-alone desktop chargers. Both the USB-C charger and the desktop chargers can be ordered individually. The single-unit phone and battery desktop chargers are sold without a power supply. Partners should order a desktop charger and a corresponding power supply. The multi-charger base and bundles ship with a wall power cord to connect the base to wall power and does not require a separate power supply. Example: To charge a phone or battery in a stand-alone desktop charger, order the CP-860-DCHR= and the CP-860-DCHR-PSU=. The multi-charger can be purchased as a bundle to charge 4 batteries and 4 phones, or in a separate configuration to charge 8 batteries. Additionally, the multi-charger base and desktop charger units can be purchased individually to create a purpose-built configuration. Example: To charge 3 phones and 5 batteries in a multi-charger, order one(1) CP-860-MCHR=, three(3) CP-860-DCHR= and one(1) CP-860-BAT-DCHR=. |
Table 8 shows the part number ordering information for the Cisco Wireless Phone 800 Series.
Table 8.Ordering information
| Part # |
Product description |
| CP-800-USBCH= |
Cisco 800 USB Cable with Worldwide Wall Charger |
| CP-840-BAT-MCHR= |
Cisco 840 Multi-Charger for 6 Batteries with PSU |
| CP-840-BAT= |
Cisco 840 Spare Battery |
| CP-840-BUN-K9 |
Cisco 840 Worldwide Phone, Battery, Cable, Charger |
| CP-840-CLIP= |
Cisco 840 Non-Scanner Rotating Belt Clip Holster |
| CP-840-DCHR-PS-AU= |
Cisco 840 Desktop Charger AU Power Supply |
| CP-840-DCHR-PS-EU= |
Cisco 840 Desktop Charger EU Power Supply |
| CP-840-DCHR-PS-NA= |
Cisco 840 Desktop Charger NA Power Supply |
| CP-840-DUAL-DCHR= |
Cisco 840 Desktop Charger for 1 Phone and 1 Battery |
| CP-840-K9= |
Cisco 840 Worldwide Phone and Battery Only |
| CP-840-PH-DCHR= |
Cisco 840 Desktop Charger for 1 Phone |
| CP-840-PH-MCHR= |
Cisco 840 Multi-Charger for 6 Phones with PSU |
| CP-840S-BUN-K9 |
Cisco 840S Worldwide Phone with Scanner, Battery, Cable, Charger |
| CP-840S-CLIP= |
Cisco 840S Scanner Rotating Belt Clip Holster |
| CP-840S-HANDLE= |
Cisco 840S Scanner Handle |
| CP-840S-K9= |
Cisco 840S Worldwide Phone with Scanner and Battery Only |
| CP-860-BAT-DCHR= |
Cisco 860 Desktop Charger for Dual Batteries Only |
| CP-860-BAT-MCHR-BN |
Cisco 860 Multi-Charger Bundle for 8 Batteries |
| CP-860-BAT= |
Cisco 860 Spare Battery |
| CP-860-BUN-K9 |
Cisco 860 Worldwide Phone, Battery, Cable, Charger |
| CP-860-CASE= |
Cisco 860 Non-Scanner Case with Clip |
| CP-860-CLIP= |
Cisco 860 Non-Scanner Clip |
| CP-860-DCHR-PSU= |
Cisco 860 Desktop Charger WW Power Supply |
| CP-860-DCHR= |
Cisco 860 Desktop Charger for Phone and Spare Battery |
| CP-860-K9= |
Cisco 860 Worldwide Phone and Battery Only |
| CP-860-MCHR-BN |
Cisco 860 Multi-Charger Bundle for 4 Phones and 4 Batteries |
| CP-860-MCHR= |
Cisco 860 Multi-Charger Base with Power Supply |
| CP-860S-BUN-K9 |
Cisco 860S Worldwide Phone with Scanner, Battery, Cable, Charger |
| CP-860S-CASE= |
Cisco 860 Scanner Case with Clip |
| CP-860S-CLIP= |
Cisco 860 Scanner Clip |
| CP-860S-K9= |
Cisco 860S Worldwide Phone with Scanner and Battery Only |
| SP-CP-860-EX-CARE= |
Extended hardware replacement coverage for Cisco 860, only available in North America (US & CA) |
| SP-CP-860S-EXCARE= |
Extended hardware replacement coverage for Cisco 860S, only available in North America (US & CA) |
| Model | CP-840-PH-DCHR |