Cisco CP-8800-A-KEM IP Phone Expansion Module

Cisco CP-8800-A-KEM IP Phone Expansion Module

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Product Code: CP-8800-A-KEM
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2021-02-03 :Updated

The Cisco IP Phone 8851/61 Key Expansion Module (KEM) is designed to enhance the communication capabilities of specific Cisco IP Phone models, including the 8851, 8851NR, and 8861. It serves as a vital tool for administrative assistants and professionals who need to monitor and manage a high volume of calls efficiently. By providing additional programmable keys and a clear visual interface, the module helps users stay organized and responsive in fast-paced work environments.

The 8851NR model is specifically included in this lineup to cater to customers in secure environments, such as military facilities, where devices with Bluetooth or other radio capabilities are restricted. Aside from the absence of radio components, the 8851NR shares all the functional attributes of the standard 8851 model, ensuring that users in sensitive sectors do not have to compromise on productivity features.

Product overview

The Key Expansion Module extends the functionality of the base IP phones by adding 14 physical keys, which can be doubled to 28 through the use of integrated page buttons. This allows users to easily assign directory numbers, speed dials, or other programmable features to these keys. The module features a high-quality 3.5-inch graphical color display that provides clear status updates, and it is designed to attach seamlessly to the side of the host phone, maintaining a consistent look and feel with the base device.

Depending on the specific phone model, users can scale their setup by connecting multiple modules. The Cisco IP Phone 8861 supports up to three expansion modules, while the 8851 and 8851NR models support up to two. The module is powered directly by the host phone, eliminating the need for a separate local power supply, and it includes a sleep mode that synchronizes with the base phone to conserve energy during periods of inactivity.

Features and benefits

  • Enhanced Call Management: Provides 28 programmable keys (14 physical keys with two pages) for directory numbers, speed dials, and feature access.
  • Visual Status Indicators: Illuminated buttons use color-coded lighting (green, red, and amber) to clearly indicate line availability, active calls, shared-line status, and ringing.
  • High-Resolution Display: Includes a 3.5-inch TFT color display with adjustable brightness for easy identification of assigned functions.
  • Intuitive Navigation: Two dedicated page buttons allow users to toggle between the two sets of 14 keys, with illuminated indicators showing which page is currently active.
  • Energy Efficiency: Automatically enters a power-saving sleep mode when the host phone is inactive, waking up instantly with the press of any button.
  • Flexible Setup: The display angle can be adjusted to match the host phone, and the module comes with all necessary hardware for a secure, side-by-side connection.
  • Broad Compatibility: Works with Cisco Unified Communications Manager and supports localized fonts using double-byte Unicode encoding.
2021-02-03 :Updated

Quickly adapt to market changes. Increase productivity. Improve competitive advantage through speed and innovation. And deliver a rich-media experience across any workspace securely and with the best possible quality. Cisco Unified Communications Solutions enable the collaboration that makes this possible (Figure 1).

Cisco IP Phone 8851/61 Key Expansion Module

Figure 1.  

Cisco IP Phone 8851/61 Key Expansion Module

Product overview

Call coverage is critical for administrative assistants and others who must monitor and manage the status of calls. It requires the ability to instantly determine the status of numerous lines beyond those of the Cisco IP Phone 8851, 8851NR, and 8861 models.

Note:  The Cisco IP Phone 8851 and 8861 models includes the standard 8851 model and the 8851NR model, which is the nonradio 8851 and 8865 models. The NR models are designed for military and other customers who need a Key Expansion Module (KEM) but cannot place phones with Bluetooth or other radios on their premises. All attributes of the 8851 and 8851NR are identical except that the 8851NR has no Bluetooth radio on its boards.

The Cisco IP Phone 8851/61 Key Expansion Module extends the capabilities of Cisco IP Phone 8851, 8851NR, and 8861 models with additional buttons and a color LCD display. This key expansion module adds 14 physical keys with access to 14 additional keys, using the page keys, for a total of 28 additional keys. You can connect up to three 8851/61 Key Expansion Modules to the IP Phone 8861 and up to two 8851/61 KEMs to the IP Phone 8851 and 8851NR.

The 8851/61 Key Expansion Module comes with a foot stand and all necessary hardware to connect it directly to the base device in the traditional side-by-side fashion.

Features and benefits

The large LCD displays of the Cisco IP Phone 8851/61 Key Expansion Module allows for quick and easy identification of associated buttons. Using the settings menu of the IP Phone 8851, 8851NR, and 8861 models, you can adjust the brightness of the individual KEM LCD according to your preference.

The primary function of the 8851/61 Key Expansion Module is to provide additional keys for directory numbers, speed dial, or programmable feature keys to the IP Phone 8851, 8851NR, and 8861 models. These keys are illuminated, and when configured as directory numbers or shared-line keys they allow for easy identification of line status. The 8851/61 Key Expansion Module is an ideal call-coverage tool. It provides features that are similar, but not intended to be directly comparable to those of traditional Direct Station Selection/Busy Lamp Field (DSS/BLF) modules; therefore, it is neither an operator nor an attendant console.

The two illuminated page buttons below the Cisco IP Phone 8851/61 Key Expansion Module display allow you to shift between the first and second page of 14 buttons, providing access to all 28 keys.

Table 1 describes the features and benefits in more detail.

Table 1.Features and benefits

Feature

Benefits

Illuminated Buttons

Off (dark)

Line available

Green, steady

Line in use

Red, steady

Line in use by shared line

Amber, flashing

Line ringing

Illuminated Page Buttons

Off (dark)

Page not in focus

Green, steady

Page in focus

Amber, flashing

Page not in focus, with one or more alerting or on-hold calls present on page

Hardware and Power-Saving Features

Graphical display

The 3.5-inch graphical (TFT) color displays provides 16-bit color depth and 320 x 480 effective pixel resolution, with backlight. The display also supports localization requiring double-byte Unicode encoding for fonts.

Articulation

You can articulate the display to match the same angle as the Cisco IP Phone 8851, 8851NR, and 8861 that it is connected to.

Directory-number and feature buttons

The module has 14 physical buttons (28 using page keys).

Page buttons

Use the two page buttons to access each page of 14 buttons and provide phone status.

Sleep or inactivity mode

When Cisco IP Phone 8851, 8851NR, and 8861 models are in power-saving sleep or inactivity mode, the Cisco IP Phone 8800 KEM is also in sleep or inactivity mode. Pressing any button on the key expansion module causes the display to awaken. The system administrator configures the inactivity period.

Product specifications

Table 2 describes the hardware product specifications of the Cisco IP Phone 8851/61 Key Expansion Module.

Table 2.Product specifications

Feature

Specifications

Physical dimensions
(H x W x D)

9.015 x 4.45 x 1.58 in. (L X W X D)
(229 x 113 x 40 mm)

Weight

1lb (448g)

Power

48 VDC, 117 mA maximum

Operating temperature

32 to 104°F (0 to 40°C)

Relative humidity

10 to 95%

Storage temperature

12 to 140°F (-10 to 60°C)

Approvals and compliance

https://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/all_models/regulatory_compliance/english/install/guide/iphrcsi3.html

System requirements

Table 3 lists the system requirements for the 8851/61 KEM.

Table 3.System requirements

Phone Firmware/Call Control Server

Release

Cisco IP Phone 8800 firmware

12.0.1.11 and later

Call-control compatibility

Cisco Unified Communications Manager Version 10.5(2) and later; and Cisco Unified Survivable Remote Site Telephony (SRST) 11.0 (with Cisco IOS Software Release 15.3(3)M) and later

Power requirements

The Cisco IP Phone 8851/61 Key Expansion Module doesn’t have its own local power supply; it gets power from the attached phones. For more power-supply details, please refer to Table 4.

Table 4.Power-Supply Compatibility Table

Configuration

802.3af Power over Ethernet (PoE)

802.3at PoE

Cisco IP Phone Power Cube 4

8851 + KEM x 1

Yes

Yes

Yes

8851 + KEM x 2

No

No

Yes

8861 + KEM x 1

No

Yes

Yes

8861 + KEM x 2

No

Yes*

Yes

8861 + KEM x 3

No

Yes*

Yes

8865 + KEM x 1

No

Yes

Yes

8865 + KEM x 2

No

Yes**

Yes

8865 + KEM x 3

No

Yes**

Yes

* Note: The fast-charging feature on the back USB does not work when more than one KEM is attached to a Cisco IP Phone 8861 using 802.3at PoE.
** Note: The fast-charging feature on the back USB doesn’t work when more than one KEM is attached to a Cisco IP Phone 8865 unless Cisco Universal PoE (UPoE) is used.

Ordering information

To place an order, visit the Cisco Ordering Home Page and refer to Tables 5 and 6.

Table 5.Ordering information

Product Name

Part Number

Cisco IP Phone 8800 Key Expansion Module

CP-8800-A-KEM=

Cisco Unified IP Phone Power Cube 4

CP-PWR-CUBE-4=

Cisco Unified IP Phone Power Country Cord

CP-PWR-CORD-xx=

Cisco IP Phone 8800 Wall Mount Kit for Single KEM*

CP-8800-A-KEM-WMK=

* Note: The Cisco IP Phone Wall-Mount Kit for a single KEM is a locking wall-mount kit that supports the 8851 and 8861 audio phones only. This wall-mount kit does not support the 8865 video phone and a KEM because of the difference in the rear housing on the 8865.

Table 6.Ordering information - AC Country Power Cords

Country Cord

Part Number

Asia Pacific

CP-PWR-CORD-AP=

Argentina

CP-PWR-CORD-AR=

Australia

CP-PWR-CORD-AU=

European Community

CP-PWR-CORD-CE=

China

CP-PWR-CORD-CN=

Japan

CP-PWR-CORD-JP=

North America

CP-PWR-CORD-NA=

Switzerland

CP-PWR-CORD-SW=

United Kingdom

CP-PWR-CORD-UK=

For more information

For more information about the Cisco IP Phone 8851/61 Key Expansion Module, please visit https://www.cisco.com/go/ipphones/8800, or contact your local Cisco account representative.

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