Cisco CP-8800-V-KEM IP Phone Expansion Module
- Global Price List Information (GPL)
-
Model: CP-8800-V-KEM
-
Description:
-
Price: USDLast Update:
- End-of-Sale and End-of-Life Information (EOL/EOS)
- Release Date:
- End-of-Sale Date:
- End-of-Support Date:
- Description
- Datasheet
- Documents
- Videos
- Training
- Softwares
- Accessories & Spare Parts
- Global Price List
- Reviews (0)
The Cisco IP Phone 8865 Key Expansion Module is designed to enhance the communication capabilities of the Cisco IP Phone 8865 and 8865NR models. It serves as a vital tool for administrative assistants and professionals who need to monitor and manage a high volume of calls efficiently. By extending the functionality of the base phone, this module allows users to keep track of multiple lines and statuses beyond what the standard phone interface provides.
The module is built to integrate seamlessly with both the standard 8865 model and the 8865NR, which is a non-radio version specifically engineered for secure environments like military facilities where Bluetooth or Wi-Fi connectivity is restricted. Aside from the radio components, both versions of the phone share identical features, ensuring that users in various professional settings can benefit from the same level of productivity and call management support.
Product overview
The Cisco IP Phone 8865 Key Expansion Module acts as a powerful add-on that provides 14 physical keys, which can be expanded to 28 total keys through the use of dedicated page buttons. Users have the flexibility to connect up to three of these modules to a single IP Phone 8865 or 8865NR, significantly increasing the number of available directory numbers, speed dials, or programmable feature keys.
Each module features a high-quality color LCD display that provides clear visual feedback on line status. The hardware is designed for easy installation, coming with a foot stand and all necessary components to attach directly to the side of the base phone. Furthermore, the module is synchronized with the power-saving modes of the host phone, ensuring that it remains energy-efficient during periods of inactivity while remaining ready to wake up instantly at the touch of a button.
Features and benefits
- Enhanced Visibility: Equipped with a 3.5-inch graphical TFT color display that offers clear, backlit visuals for easy identification of line statuses.
- Flexible Key Management: Provides 14 physical buttons, expandable to 28 via page keys, allowing for efficient handling of directory numbers, speed dials, and programmable features.
- Intuitive Status Indicators: Features illuminated buttons that use color-coded signals (steady green for in-use, flashing amber for ringing, etc.) to provide immediate updates on call status.
- Adjustable Display: The screen brightness can be customized through the phone’s settings menu, and the display angle can be articulated to match the base phone.
- Energy Efficiency: Automatically enters sleep or inactivity mode in sync with the connected Cisco IP Phone 8865 or 8865NR to conserve power.
- Scalability: Supports the connection of up to three modules per phone, allowing users to tailor their workspace to their specific call-handling requirements.
- Seamless Integration: Designed for simple side-by-side attachment to the base device, ensuring a clean and professional workspace setup.
Quickly adapt to market changes. Increase productivity. Improve competitive advantage through speed and innovation. And deliver a rich-media experience across any workspace securely and with the best possible quality. Cisco Unified Communications Solutions enable the collaboration that makes this possible (Figure 1).

Cisco IP Phone 8865 Key Expansion Module
Product overview
Call coverage is critical for administrative assistants and others who must monitor and manage the status of calls. It requires the ability to instantly determine the status of numerous lines beyond those of the Cisco IP Phone 8865 model.
Note: The Cisco IP Phone 8865 model includes the standard 8865 model and the 8865NR model, which is the non-radio 8865 model. The NR models are designed for military and other customers who need a Key Expansion Module (KEM) but cannot place phones with Bluetooth or other radios on their premises. All attributes of the 8865 and 8865NR are identical except that the 8865NR has no Bluetooth radio and WiFi radio on its boards.
The Cisco IP Phone 8865 Key Expansion Module extends the capabilities of Cisco IP Phone 8865 and 8865NR, models with additional buttons and a color LCD display. This key expansion module adds 14 physical keys with access to 14 additional keys, using the page keys, for a total of 28 additional keys. You can connect up to three 8865 Key Expansion Modules to the IP Phone 8865 and 8865NR,
The 8865 Key Expansion Module comes with a foot stand and all necessary hardware to connect it directly to the base device in the traditional side-by-side fashion.
Features and benefits
The large LCD displays of the Cisco IP Phone 8865 Key Expansion Module allows for quick and easy identification of associated buttons. Using the settings menu of the IP Phone 8865 and 8865NR models, you can adjust the brightness of the individual KEM LCD according to your preference.
The primary function of the 8865 Key Expansion Module is to provide additional keys for directory numbers, speed dial, or programmable feature keys to the IP Phone 8865 and 8865NR models. These keys are illuminated, and when configured as directory numbers or shared-line keys they allow for easy identification of line status. The 8865 Key Expansion Module is an ideal call-coverage tool. It provides features that are similar, but not intended to be directly comparable to those of traditional Direct Station Selection/Busy Lamp Field (DSS/BLF) modules; therefore, it is neither an operator nor an attendant console.
The two illuminated page buttons below the Cisco IP Phone 8865 Key Expansion Module display allow you to shift between the first and second page of 14 buttons, providing access to all 28 keys.
Table 1 describes the features and benefits in more detail.
Table 1.Features and benefits
| Feature |
Benefits |
| Illuminated Buttons |
|
| Off (dark) |
Line available |
| Green, steady |
Line in use |
| Red, steady |
Line in use by shared line |
| Amber, flashing |
Line ringing |
| Illuminated Page Buttons |
|
| Off (dark) |
Page not in focus |
| Green, steady |
Page in focus |
| Amber, flashing |
Page not in focus, with one or more alerting or on-hold calls present on page |
| Hardware and Power-Saving Features |
|
| Graphical display |
The 3.5-inch graphical (TFT) color displays display provides 16-bit color depth and 320 x 480 effective pixel resolution, with backlight. The display also supports localization requiring double-byte Unicode encoding for fonts. |
| Articulation |
You can articulate the display to match the same angle as the Cisco IP Phone 8865 and 8865NR that it is connected to. |
| Directory-number and feature buttons |
The module has 14 physical buttons (28 using page keys). |
| Page buttons |
Use the two page buttons to access each page of 14 buttons and provide phone status. |
| Sleep or inactivity mode |
When Cisco IP Phone 8865 and 8865NR models are in power-saving sleep or inactivity mode, the Cisco IP Phone 8800 KEM is also in sleep or inactivity mode. Pressing any button on the key expansion module causes the display to awaken. The system administrator configures the inactivity period. |
Product specifications
Table 2 describes the hardware product specifications of the Cisco IP Phone 8865 Key Expansion Module.
Table 2.Product specifications
| Feature |
Specifications |
| Physical dimensions |
9.015 x 4.45 x 3.5 in. (L X W X D) |
| Weight |
1lb (458g) |
| Power |
48 VDC, 117 mA maximum |
| Operating temperature |
32 to 104°F (0 to 40°C) |
| Relative humidity |
10 to 95% |
| Storage temperature |
12 to 140°F (-10 to 60°C) |
| Approvals and compliance |
System requirements
Table 3 lists the system requirements for the 8865 KEM.
Table 3.System requirements
| Phone Firmware/Call Control Server |
Release |
| Cisco IP Phone 8800 firmware |
12.0.1.11 and later |
| Call-control compatibility |
Cisco Unified Communications Manager Version 10.5(2) and later; and Cisco Unified Survivable Remote Site Telephony (SRST) 11.0 (with Cisco IOS Software Release 15.3(3)M) and later |
Power requirements
The Cisco IP Phone 8865 Key Expansion Module doesn’t have its own local power supply; it gets power from the attached phones. For more power-supply details, please refer to Table 4.
Table 4.Power-Supply Compatibility Table
| Configuration |
802.3af Power over Ethernet (PoE) |
802.3at PoE |
Cisco IP Phone Power Cube 4 |
| 8851 + KEM x 1 |
Yes |
Yes |
Yes |
| 8851 + KEM x 2 |
No |
No |
Yes |
| 8861 + KEM x 1 |
No |
Yes |
Yes |
| 8861 + KEM x 2 |
No |
Yes* |
Yes |
| 8861 + KEM x 3 |
No |
Yes* |
Yes |
| 8865 + KEM x 1 |
No |
Yes |
Yes |
| 8865 + KEM x 2 |
No |
Yes** |
Yes |
| 8865 + KEM x 3 |
No |
Yes** |
Yes |
Ordering information
To place an order, visit the Cisco Ordering Home Page and refer to Tables 5 and 6.
Table 5.Ordering information
| Product Name |
Part Number |
| Cisco IP Phone 8800 Key Expansion Module |
CP-8800-V-KEM= |
| Cisco Unified IP Phone Power Cube 4 |
CP-PWR-CUBE-4= |
| Cisco Unified IP Phone Power Country Cord |
CP-PWR-CORD-xx= |
| Cisco IP Phone 8800 Wall Mount Kit for Single KEM* |
No offering at this time. Only the Cisco IP 8851/61 KEM has a WMK to offer. |
Table 6.Ordering information - AC Country Power Cords
| Country Cord |
Part Number |
| Asia Pacific |
CP-PWR-CORD-AP= |
| Argentina |
CP-PWR-CORD-AR= |
| Australia |
CP-PWR-CORD-AU= |
| European Community |
CP-PWR-CORD-CE= |
| China |
CP-PWR-CORD-CN= |
| Japan |
CP-PWR-CORD-JP= |
| North America |
CP-PWR-CORD-NA= |
| Switzerland |
CP-PWR-CORD-SW= |
| United Kingdom |
CP-PWR-CORD-UK= |
For more information
For more information about the Cisco IP Phone 8865 Key Expansion Module, please visit https://www.cisco.com/go/ipphones/8800, or contact your local Cisco account representative.
| Model | CP-8800-V-KEM |
