Cisco CP-8865NR-K9 IP Phone
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Model: CP-8865NR-K9
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Description:
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Price: USDLast Update:
- End-of-Sale and End-of-Life Information (EOL/EOS)
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The Cisco IP Phone 8865NR is a business-class communication endpoint designed for organizations that require high-quality voice and HD video capabilities while maintaining a secure, non-radio environment. By excluding integrated Bluetooth and Wi-Fi radios, this model addresses specific security and compliance needs for environments where wireless connectivity is restricted.
This device focuses on delivering a reliable, "always-on" communication experience. It combines an ergonomic, user-friendly design with advanced unified communications features, ensuring that professionals can handle their daily tasks with efficiency and clarity. It is an ideal solution for users who need a robust desk phone that supports both traditional telephony and modern video conferencing.
Product overview
The 8865NR is built to provide crystal-clear communication through wideband audio and 720p HD video support. It features a 5-inch high-resolution widescreen color display that simplifies navigation and access to various calling features. The phone is highly flexible, offering programmable line keys that can be configured for multiple directory numbers or specific calling features, and it supports the addition of up to three Key Expansion Modules (KEM) to further increase productivity.
Beyond its core communication functions, the device is designed with practical utility in mind. It includes two USB ports, allowing users to charge mobile devices or connect wired headsets directly at their desks. The phone also features a built-in Gigabit Ethernet switch for streamlined network connectivity and is compatible with various power options, including Power over Ethernet (PoE) and an optional power cube. To ensure longevity and adaptability, the phone supports a replaceable bezel and an adjustable foot stand, making it a versatile addition to any professional workspace.
Features and benefits
- High-Definition Communication: Supports 720p HD video (H.264/AVC) and wideband audio for superior call quality.
- Secure Design: Specifically engineered without Bluetooth or Wi-Fi radios to meet strict security and compliance requirements.
- Enhanced Connectivity: Includes two USB ports for charging mobile devices and connecting wired headsets, plus an integrated Gigabit Ethernet switch.
- Programmable Flexibility: Offers five programmable line keys (up to 10 in Enhanced Line Mode) and supports up to three Key Expansion Modules.
- User-Friendly Interface: Features a 5-inch high-resolution backlit color display and a five-way navigation cluster for intuitive menu interaction.
- Accessibility: Handset and dial pad are hearing aid-compatible (HAC) and meet ADA/Section 508 loudness requirements.
- Power Options: Supports IEEE Power over Ethernet (PoE) and an optional AC-to-DC power cube for non-PoE environments.
- Advanced Call Handling: Includes features such as multicall-per-line, fixed-function keys for one-touch access to messaging and directories, and support for remote deployment via VPN or Cisco Expressway.
- Physical Security: Compatible with the Kensington Security Slot (K-Slot) to prevent theft.
- Global Support: Provides extensive localized language support, including right-to-left text.
Would you like to increase your personal productivity with an engaging experience that is powerful and easy-to-use? The business-class Cisco IP Phone 8865NR combines high-fidelity voice and entry to HD video communications without Bluetooth and Wi-Fi radios for telephony integration with your personal mobile devices.
The IP Phone 8865NR combines an attractive new ergonomic design with 720p HD video and wideband audio for crystal-clear voice communications, “always-on” reliability. Encrypted voice communications for enhanced security, and access to a comprehensive suite of unified communications features. The 8865NR (Nonradio) is for customers who still wish to have HD video and audio with flexibility to add Key Expansion Module (KEM) support but without integrated Bluetooth and Wi-Fi Radios.
The 8865NR comes standard with two USB ports so you can charge your personal mobile devices when at your desk and stay connected when away from your desk.
The IP Phone 8865NR offers five programmable line keys in Session Line Mode or up to 10 prorammable line keys in Enhanced Line Mode. You can configure keys to support either multiple directory numbers or calling features such as speed dial. You can also boost productivity by handling multiple calls for each directory number using the multicall-per-line feature. Fixed-function keys give you one-touch access to applications, messaging, directory, as well as often-used calling features such as hold/resume, transfer, and conference. A five-way navigation cluster helps you transition through menus more easily. Backlit acoustic keys provide flexibility for audio path selection and switching.
Other key features of the phone include:
●The phone offers a 5-in. high-resolution (800 x 480) widescreen VGA backlit color display. Localized language support, including right-to-left on-screen text, meets the needs of global users.
●The phone offers a built-in Gigabit Ethernet switch for both network connection and your PC connection.
●An optional wall-mount kit is orderable as a spare part for customers who want this capability.
●Support for up to (3) Key Expansion Modules.
Features and Benefits
Table 1 lists features and benefits of the Cisco IP Phone 8865NR.
Table 1.Features and Benefits
| Features |
Benefits |
| Hardware Features |
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| Ergonomic design |
●The phone offers an easy-to-use interface and provides a traditional telephony-like user experience
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| Graphical display |
●The 800 × 480, 24-bit color, 5-in. WVGA display provides scrollable access to calling features and text-based XML applications
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| Video |
●720p HD video (encode and decode)
●H.264 and Cisco Application Visibility and Control (AVC)
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| Handset |
●The handset is a standard wideband-capable audio handset (connects through an RJ-9 port)
●The standard coiled cord has a custom end for concealed cable routing beneath the phone (cord length is approximately 21 in. [55 cm] coiled and up to 72 in. (183 cm) extended)
●The handset is hearing aid-compatible (HAC) and meets Federal Communications Commission (FCC) loudness requirements for the Americans with Disabilities Act (ADA). You can achieve Section 508 loudness requirements by using industry-standard inline handset amplifiers such as Walker Equipment W-10 or CE-100 amplifiers. The dial pad is also ADA-compliant
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| Speakerphone |
●The full-duplex speakerphone gives you flexibility in placing and receiving calls with hands free. For added security, the audible dual tone multifrequency (DTMF) tones are masked when the speakerphone mode is used
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| Analog headset |
●The analog headset jack is a standard wideband-capable RJ-9 audio port
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| AUX port |
●You can use an auxiliary port to support electronic hook-switch control with a third-party headset connected to it
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| External audio ports |
●The phone has a 3.5-mm stereo line in/out jack (for optional external headset, speakers, or headphones)
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| USB |
●Two USB ports enhance the usability of call handling by enabling wired or wireless headsets, in addition to providing charging capability to mobile devices such as smartphones or tablets
◦A side USB port provides up to 500mA power output at 5V or 2.5W
◦A back USB (in yellow) port provides 500mA power output and is upgradable to support up to 2.1A power output at 5V or 10.5W
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| Ethernet switch |
●An internal 2-port Cisco Ethernet switch allows for a direct connection to a 10/100/1000BASE-T Ethernet network (IEEE 802.3i/802.3u/802.3ab) through an RJ-45 interface with single LAN connectivity for both the phone and a co-located PC
●The system administrator can designate separate VLANs (IEEE 802.1Q) for the PC and phone, providing improved security and reliability of voice and data traffic
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| Bluetooth |
● No Bluetooth radio is present on the phone (part number CP-8865NR)
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| Wi-Fi client |
● No Wi-Fi Radio is present on the phone
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| Keys |
●The phone has the following keys:
◦Line keys
◦Soft keys
◦Back and release keys
◦Four-way navigation and select keys
◦Hold/Resume, Transfer, and Conference keys
◦Messaging, Application, and Directory keys
◦Standard keypad
◦Volume-control toggle key
◦Speakerphone, Headset, and Mute keys
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| Backlit indicator |
●The phone supports backlit indicators for the audio path keys (Handset, Headset, and Speakerphone), select key, line keys, and message waiting
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| Replaceable bezel |
●The phone includes a black bezel; an optional silver bezel is also orderable separately
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| Dual-position foot stand |
●The display is easy-to-view and the buttons and keys are easy-to-use. The two-position foot stand supports viewing angles of 35 and 50 degrees; you can remove the foot stand for wall mounting, with mounting holes located on the base of the phone
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| Wall-mountable |
●You can install the phone on a wall using an optional wall-mount kit (orderable separately)
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| Key expansion module (KEM) |
●The phone supports up to three KEMs to expand from 5- to 113-line buttons. You have the convenience of many speed dials or programmable features
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| Physical security |
●The phone is compatible with the Kensington Security Slot (K-Slot) antitheft system
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| Power Features |
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| IEEE Power over Ethernet (PoE) |
●IEEE Power over Ethernet class 4 is supported. The phone is compatible with IEEE 802.3af, 802.3at, and Cisco Universal Power over Ethernet (UPOE) switch blades and supports both Cisco Discovery Protocol and Link Layer Discovery Protocol - Power over Ethernet (LLDP-PoE)
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| Cisco IP Phone Power Cube 4 |
●This optional power cube is used as an AC-to-DC (48V) power supply for non-PoE deployments. Use of the power cube 4 also requires the use of one of the corresponding AC country cords
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| Call-Control Support |
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| Cisco Unified Communications Manager |
●9.1.2
●10.5.2
●11.0 and later
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| Cisco Unified Communications Manager Express |
●Planned to be supported in 11.5
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| Cisco Business Edition 6000 (BE 6000) |
●9.1.2
●10.5.2
●11.0 and later
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| Cisco Hosted Collaboration Solution (HCS) |
●9.1.2 and later (using supported Cisco Unified UCM versions listed previously)
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Licensing
The Cisco IP Phone 8865NR requires an Enhanced User Connect License (UCL) in order to connect to Cisco Unified Communications Manager.
Product Specifications
Table 2 lists the features and specifications of the IP Phone 8865NR.
Table 2.Features and Specifications of Cisco IP Phone 8865NR
| Features |
Specifications |
| Audio codec support |
●G.711 a-law and mu-law, G.722, G.729a, Internet Low Bitrate Codec (iLBC), and Internet Speech Audio Codec (iSAC)
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| Key call features support |
●+ Dialing
●Abbreviated dialing
●Adjustable ring tones and volume levels
●Adjustable display brightness
●Agent greeting
●Application launch pad
●Auto-answer
●Auto-detection of headset
●cBarge
●Busy Lamp Field (BLF)
●BLF Pickup
●BLF speed dial
●Callback
●Call forward
●Call forward notification
●Call filter
●Call history lists
●Call park
●Call pickup
●Call timer
●Call waiting
●Call chaperone
●Caller ID
●Corporate directory
●Conference, including traditional Join feature
●Cross Cluster Extension Mobility (EMCC)
●Direct transfer
●Extension mobility
●Fast-dial service
●Forced access codes and client matter codes
●Group call pickup
●Hold
●Intercom
●Immediate divert
●Malicious-caller ID
●Message-waiting indicator (MWI)
●Meet-me conference
●Mobility
●Music on hold (MoH)
●Mute
●Network profiles (automatic)
●On- and off-network distinctive ringing
●Personal directory
●PickUp
●Predialing before sending
●Privacy
●Private Line Automated Ringdown (PLAR)
●Redial
●Ring tone per line appearance
●Service URL
●Shared line
●Silent monitoring and recording
●Speed dial
●Time and date display
●Transfer
●Uniform Resource Identifier (URI) dialing
●Visual Voicemail
●Voicemail
●Whisper coaching
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| Mobility and remote access |
You can deploy the phones remotely with the following two options:
●You can have your phone remotely registered to the on-premises network through a built-in VPN client if the administrator has provisioned this VPN feature
●You also can directly connect to the on-premises network without VPN through Cisco Expressway if you are provided with log-in credentials. Contact your system administrator
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| Electronic hook switch |
●You can control the hook switch electronically with a third-party headset connected to either the USB or auxiliary port, or directly paired with the phone through Bluetooth
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| Quality-of-service (QoS) options |
●The phone supports Cisco Discovery Protocol and 802.1Q/p standards, and you can configure it with an 801.1Q VLAN header containing the VLAN ID overrides configured by the Admin VLAN ID
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| Network features |
●Session Initiation Protocol (SIP) for signaling
●Session Description Protocol (SDP)
●IPv4 and IPv6
●User Datagram Protocol (UDP) (used only for Real-Time Transport Protocol [RTP] streams)
●Dynamic Host Configuration Protocol (DHCP) client or static configuration
●Gratuitous Address Resolution Protocol (GARP)
●Domain Name System (DNS)
●Trivial File Transfer Protocol (TFTP)
●Secure HTTP (HTTPS)
●VLAN
●Real-Time Transport Protocol (RTP)
●Real-Time Control Protocol (RTCP)
●Cisco Peer-to-Peer Distribution Protocol (PPDP)
●Cisco Discovery Protocol
●LLDP (including LLDPMedia Endpoint Discovery [LLDP-MED])
●Switch speed autonegotiation
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| Security features |
●Secure boot
●Secure credential storage
●Device authentication
●Configuration file authentication and encryption
●Image authentication
●Random bit generation
●Hardware cryptographic acceleration
●Certificate Authority Proxy Function (CAPF)
●Manufacturer-Installed Certificates (MIC)
●Locally Significant Certificates (LSC)
●Signaling authentication and encryption using Transport Layer Security (TLS)
●Media authentication and encryption using Secure Real-Time Transport Protocol (SRTP)
●HTTPS for client and server
●Secure Shell (SSH) Protocol server
●Secure Sockets Layer (SSL)-based VPN client
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| Physical dimensions (H × W × D) |
●9.01 x 10.13 x 3.87 in. (228.78 x 257.34 x 98.39 mm) (excluding foot stand)
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| Weight |
●2.97 lb (1.35 kg)
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| Phone-casing composition |
●Polycarbonate acrylonitrile butadiene styrene (ABS) textured plastic; Cosmetic class A
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| Operating temperature |
●32 to 104°F (0 to 40°C)
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| Nonoperating temperature shock |
●14 to 140°F (–10 to 60°C)
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| Humidity |
●Operating 10 to 90%, noncondensing
●Nonoperating 10 to 95%, noncondensing
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| Language support |
●Arabic (Arabic area)
●Bulgarian (Bulgaria)
●Catalan (Spain)
●Chinese (China)
●Chinese (Hong Kong)
●Chinese (Taiwan)
●Croatian (Croatia)
●Czech (Czech Republic)
●Danish (Denmark)
●Dutch (Netherlands)
●English (United Kingdom)
●Estonian (Estonia)
●French (Canada)
●French (France)
●Finnish (Finland)
●German (Germany)
●Greek (Greece)
●Hebrew (Israel)
●Hungarian (Hungary)
●Italian (Italy)
●Japanese (Japan)
●Latvian (Latvia)
●Lithuanian (Lithuania)
●Korean (Korea Republic)
●Norwegian (Norway)
●Polish (Poland)
●Portuguese (Portugal)
●Portuguese (Brazil)
●Romanian (Romania)
●Russian (Russian Federation)
●Spanish (Columbia)
●Spanish (Spain)
●Slovak (Slovakia)
●Swedish (Sweden)
●Serbian (Republic of Serbia)
●Serbian (Republic of Montenegro)
●Slovenian (Slovenia)
●Thai (Thailand)
●Turkish (Turkey)
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| Certification and compliance |
●Regulatory compliance
◦CE Markings per directives 2004/108/EC and 2006/95/EC
●Safety
◦UL 60950 Second Edition
◦CAN/CSA-C22.2 No. 60950 Second Edition
◦EN 60950 Second Edition (including A11 and A12)
◦IEC 60950 Second Edition (including A11 and A12)
◦AS/NZS 60950
◦GB4943
●EMC - Emissions
◦47CFR Part 15 (CFR 47) Class B
◦AS/NZS CISPR22 Class B
◦CISPR22: 2005 w/ Amendment 1: 2005 Class B
◦EN55022: 2006 w/ Amendment 1: 2007 Class B
◦ICES003 Class B
◦VCCI Class B
◦EN61000-3-2
◦EN61000-3-3
◦KN22 Class B
●EMC - Immunity
◦EN55024
◦CISPR24
◦EN60601-1-2
◦KN24
◦Armadillo Light
●Telecom
◦FCC Part 68 HAC
◦CS-03-HAC
◦AS/ACIF S004
◦AS/ACIF S040
◦NZ PTC 220
◦Industry Standards: TIA 810 and TIA 920
◦Industry Standards: IEEE 802.3 Ethernet, IEEE 802.3af and 802.3at
◦
Korea (RRA Public Notification 2010-36, Nov. 1, 2010)
◦Korea (RRA Announce 2011-2, Feb. 28, 2011)
◦
EN50385 (BT RF Exposure TR)
◦EN 301-489-1
◦EN 301-489-17
◦EN 301-893
◦NCC LP0002
◦Korea (RRL No. 2006-128, RRL No. 2006-129)
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Product Specifications
Table 3 gives ordering information for the phone and its accessories.
Table 3.Ordering Information
| Product Number |
Description |
| CP-8865NR-K9= |
Cisco IP Phone 8865NR, Charcoal |
| CP-DX-HS= |
Spare Handset for Cisco IP Phone 7800, 8800, DX600 Series, Charcoal |
| CP-DX-CORD= |
Spare Handset Cord for Cisco IP Phone 8800, DX600 Series, Charcoal |
| CP-BEKEM= |
Key Expansion Module for Cisco IP Phone 8800 Series, Charcoal |
| CP-BEKEM-W= |
Key Expansion Module for Cisco IP Phone 8800 Series, White |
| CP-8800-VID-WMK= |
Spare Wallmount Kit for Cisco IP Phone 8800 Video Series |
| CP-8800-FS= |
Spare Foot stand for Cisco IP Phone 8800 Series |
| CP-8800-B-VID-BEZEL= |
Spare Black Bezel for Cisco IP Phone 8800 Video Series |
| CP-8800-S-VID-BEZEL= |
Spare Silver Bezel for Cisco IP Phone 8800 Video Series |
| CP-PWR-CUBE-4 |
Cisco Power Cube 4 |
| CP-PWR-CORD-AP= |
Power Cord Asia Pacific |
| CP-PWR-CORD-AR= |
Power Cord Argentina |
| CP-PWR-CORD-AU= |
Power Cord Australia |
| CP-PWR-CORD-BZ= |
Power cord for Brazil |
| CP-PWR-CORD-CE= |
Power Cord European |
| CP-PWR-CORD-CN= |
Power Cord China |
| CP-PWR-CORD-JP= |
Power Cord Japan |
| CP-PWR-CORD-NA= |
Power Cord North America |
| CP-PWR-CORD-SW= |
Power Cord Switzerland |
| CP-PWR-CORD-UK= |
Power Cord United Kingdom |
More Information
For additional details about the Cisco IP Phone 8800 Series, please visit: http://www.cisco.com/go/ipphones/8800.
| Model | CP-8865NR-K9 |